Apptivly · a product of Techsolace
Returns Policy
Last updated: 20 October 2026
Apptivly is a software and subscription product delivered digitally by Techsolace. There are no physical goods to ship or return, so this policy explains how returns apply to a digital service.
1. Digital products
Because the service and our desktop app downloads are delivered electronically, we do not accept physical returns. Access is provided immediately after signup or payment.
2. Cancel or return a purchase
If you want to “return” a paid plan, cancel it and request a refund under our Refund & Cancellation Policy at /refund-policy. Eligible requests are refunded to your original payment method.
3. Desktop app downloads
Downloaded installers cannot be returned. If the app does not install or run on a supported system, contact us and we will help fix it or refund the related paid plan if the issue cannot be resolved.
4. Defective or wrongly delivered service
If you were charged for a plan you did not receive, or the service is materially different from what was described, email us within 14 days and we will correct it or refund you.
5. Shipping
We do not ship physical products, so there are no shipping charges or delivery times.
6. Contact
Write to contact@techsolace.in or use /contact. Include your account email and details of the purchase.