Refund & Cancellation Policy

Where we offer a free trial or free plan, you will not be charged unless you choose to upgrade. Cancel before a trial ends to avoid any charge.

You can cancel at any time from your workspace billing settings or by emailing us. Cancellation stops future renewals. You keep access to paid features until the end of the period you already paid for.

• First-time purchase: if you are not satisfied, request a full refund within 7 days of your first payment.
• Renewals: renewal charges are refundable within 48 hours of the charge if you did not intend to renew and have not used the new period.
• Duplicate or erroneous charges: refunded in full.
• Service failure: if a major outage or defect prevents you from using the service for a significant period and we cannot fix it, we will refund or credit the affected period.

• Partial months or unused time after the refund window.
• Accounts suspended or terminated for breaching our Terms.
• Taxes already remitted to authorities, unless required by law.
• Third-party fees outside our control.

Email contact@techsolace.in from your account email with your workspace name, the payment date and the reason. We will review the request and reply within 3 business days.

Approved refunds are returned to the original payment method. Depending on your bank or card issuer, they usually appear within 5 to 10 business days.

We may update this policy. Changes do not affect refunds for payments already made under an earlier version.